Shipping Policy
At STAR IN SEOUL, we aim to provide a seamless shopping experience with efficient and reliable shipping.
Processing Time
All orders are processed within 24 to 48 hours after payment confirmation (excluding weekends and holidays). During peak times or special promotions, processing times may vary slightly, but we will do our best to dispatch your order promptly.
Shipping Methods & Delivery Times
We use trusted carriers like EMS and K-Packet to ensure your package reaches you quickly and safely. Delivery times are estimated as follows:
- Standard Shipping: 7-14 business days (depending on your location).
- Expedited Shipping: Available for select regions with faster delivery options.
Tracking Your Order
Every order comes with a tracking number so you can follow your package’s journey in real-time. You’ll receive an email with your tracking information once your order is shipped.
Customs and Delays
Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs inspections, weather conditions, or local postal delays. Any additional customs duties or taxes are the responsibility of the customer.
Additional Notes
- Free shipping is available for all regions where EMS delivery is applicable.
- For any issues with your shipment, please contact our customer support team, and we’ll assist you promptly.
Thank you for choosing STAR IN SEOUL! We’re dedicated to making your beauty shopping experience as smooth as possible.